SHIPPING AND DELIVERY POLICY

PLACING AN ORDER.

Find the product(s) you want on the Alisaa Sports website
Select the gender you require and press ‘Add to Basket’
Once you’ve added all of the items you require to your basket, select checkout option
You will be asked to input your shipping & billing details
Review your order to ensure all items & details are correct
Press ‘Place Order’
You will then receive an order confirmation via email to the email address provided at the time of ordering
In the unlikely circumstance we’d be unable to fulfill your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.
Remember to check your basket and delivery information to ensure your order is correct before pressing the ‘Place Your Order’ button, as we may not be able to amend your order once it has been submitted.

 

ALISAA SPORTS RESERVES THE RIGHT TO REJECT OR CANCEL YOUR ORDER FULFILLMENT OF ALL ORDERS ON THE ALISAA SPORTS WEBSITE. WE EXPLICITLY RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER FOR ANY OF THE FOLLOWING REASONS:

The product is not available / in stock
Your billing information is not correct or not verifiable
Your order has been suspected of fraudulent activity
We could not deliver to the address provided by yourself
Force Majeure
In the event of misspelling, pricing or other errors or mistakes in the website information

 

PRICES/CURRENCY

The product prices displayed on the website are inclusive of Value-Added Tax (VAT), Unless you are a business customer, in which case price will have a VAT breakdown. Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered.

 

PRICE CHANGES

Alisaa Sports reserves the right to change the price of a product at any time without any forewarning. Any orders placed prior to this change cannot be amended to the revised price.

 

SHIPPING & DELIVERY

All orders made on the Alisaa Sports website are dispatched from the UK. We aim to get all orders out on the same day; however, due to volumes this is not always possible. Tracking numbers, if applicable, are included in dispatch confirmation emails.
When selecting our ‘UK Next Working Day’ delivery method, the cut-off point for guaranteed next day delivery is 15:00 GMT. Orders placed after this period will be dispatched the following day.
Alisaa Sports cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:
Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
All orders are free of delivery in every product category.
Parcels are all next day delivery to main land UK, if ordered before 3pm, Large letters are all delivered through Royal Mail, second class post.

 

CUSTOMS

Countries outside of the European Union may be subject to additional duties to be paid.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.
The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties.
If you refuse to pay the duties to release your order, the order will subsequently be returned back to the Alisaa Sports warehouse and refunded. A shipping & handling fee may be deducted from your refund.
By law, Alisaa Sports is required to state the correct amount paid for any outgoing international package. Any requests to change this information will be denied.

ALISAA LTD T/A ALISAA SPORTS (www.ALISAA.com)
Unit 60a Camp Hill Industrial Estate, John Kempe Way, Birmingham B12 0HU, United Kingdom.
Company no: 10791903
VAT Number: GB 272 588 176
Email: Admin@Alisaa.com